Why B2B Businesses Need Delivery Tracking Software?

By Guest Contributor on February 25, 2020

Not your customer-centric eCommerce, wherein all the processes are taken care of by the third-party. These are the times that have encouraged a number of eCommerce companies to build an in-house team of logistics expert rather than outsourcing these resources.

One, you can definitely enjoy the benefits of having an in-house logistics team, as you can communicate better with them. Even Amazon has its own fulfillment centres, and as companies are looking at the apparent pros of establishing warehouses, logistics operations are taken under control. However, along with the functions of the eCommerce and logistics businesses, the pressure to run every operation in a seamless manner is paramount.

Here, let’s ditch the eCommerce landscape for a while. Most of the restaurants and food giants are also thinking long-term and opt for handling the delivery on their own. To assist them in their venture, tools such as real-time delivery tracking software are turning integral in the business model.

What Can a Delivery Tracking Software Do?

Analysts of Future Market Insights have found staggering stats that point towards the increasing adoption of delivery management software. According to the report, sales of delivery tracking software is estimated to grow as much as 14% during the 10-year tenure of 2018-2028. This is because delivery tracking software can do much more than merely tracking your delivery.

a). A delivery tracking management software can connect stakeholders in one platform.

b).You do not need to be technologically-competent to use the platform.

c).The platform helps in sharing information and data to the stakeholders.

d).The delivery tracking solution offers an app to your customers, so they are in the known of where their order is.

Why Does Your Business Need a Delivery Tracking Management Solution?

Digital business has a lot of potential to scale in a short period of time. This is because your business is independent of geography. Below are some of the reasons that point at the need for the delivery tracking management system:

1. Dealing with the Complexity Becomes Much More Easier

B2B business orders are complicated than the B2C ones. This is because you can afford to lose customers, as the transaction is of small value. However, you cannot afford to lose clients, since they are your repeated buyers and they place bulk orders. Now, initially, you may find streamlined business operations, but once you begin to get more orders, the complexity increases.

You have to have separate teams for handling the data coming in for the order placement, inventory stacking, to order fulfilment and proof of delivery. In such a scenario, while employing a number of resources, the accuracy level decreases. In addition to this, the complexity of payroll and handling these resources add a new layer.

A simple way out is to integrate a real-time delivery tracking software into your business and let all your stakeholders receive updates from the same.

2. Eliminating Multiple Checkpoints

A typical scenario without a delivery tracking software starts with an individual placing an order. The customer service person then checks the inventory and confirms the order through the mail. Then the order fulfilment request is sent via mail or a call to the other resources. They plan the order delivery and dispatch it.

The client follows up through the mail, and the customer service person once again asks the team about the status of the deliverable and resorts to the mail for communicating with the client.

A mail is called snail mail for a purpose. While almost all the mid- and large-sized businesses are resorting to the digital modules for ease, your slow processing may frustrate your client and he may churn put.

A solution to this is to pass your requirement to your app developer and ask him to develop a delivery software application with the checkpoint you need for your business.

3. Increasing Customer Satisfaction in Digital World Comes at a Cost

Everybody is running to achieve their personal agendas. Nobody gotta time for anything. In such a scenario, if you are looking forward to serving your clients with the utmost convenience, the only solution that you must look for is the one that takes the least possible time.

Last-mile delivery solutions are occupying a prominent position in the online delivery businesses of today. Such a solution can help you look for the most feasible resources to allocate a task. Lesser the distance of the resource to the warehouse, lesser will be the time consumed on the delivery. This will, in turn, improve customer satisfaction rate.

Last-mile delivery software have been in the online delivery arena for quite some time now. So, the chances of making them a USP for your business is gone. Integrating the last-mile delivery application has become a need. Besides increasing the customer satisfaction rate, this also empowers the delivery men with a personalized app for them to manage their operations.

As a result, you are creating a WIN-WIN business model for all the stakeholders involved in your business.

4. Mind the Road

You can control your business and your resources. However, you cannot control the road and the traffic; these are the elements that determine how fast your deliverymen are going to fulfill the orders.

In such a case, you can leverage effective route-optimization software to help your deliverymen find the most relevant route to the destination. This can help them beat traffic and fulfill the orders faster. If there are any changes in the schedule, you can directly let your deliverymen know through the route planning application.

Besides this, when you are able to achieve deliveries faster, your resources are available for more deliverable. This means, your productivity increases and customer satisfaction knows no bound.

Why Only Care for Customers and Not the Deliverymen

The trend is to follow an on-demand delivery business model to cut down on the hassles of owning a fleet and managing them. However, this brings us to another concern—You now need to keep the morale of the deliverymen boosted, just like you encourage your customers to place more orders.

While the traditional businesses had little room for appreciating the deliverymen, the digital system makes it necessary to be as people-centric as possible. Delivery tracking software can help you achieve all-round business success.

You can offer your customers the feature of real-time delivery tracking and provide your deliverymen with route-optimization software. Overall, you have a portal for your team to communicate about the orders. All your processes are digital and your accountability on a single individual almost diminishes.

Author – Bio

Noman Shaikh is a Digital Marketing Head at Fixlastmile which is known for developing top-notch last mile delivery System. He believes in sharing his strong knowledge base with leaned concentration on entrepreneurship and business.

How to Build a CRM System from Scratch

By Guest Contributor on October 21, 2019

Every seasoned entrepreneur knows—or should know—how important it is to apply technology to Customer Relationship Management (CRM).

A CRM system allows companies to build a more enduring relationship with your customers, increase their loyalty and provide them tailored services.

Therefore, saving your hard-earned money and valuable time becomes easy if you have built an effective CRM system.

Here are the 5 easy and essential steps that can help you build a CRM from scratch.

The foremost thing you should bear in mind is that the CRM system you are going to build should be user-friendly, particularly when you combine it into your business and when you make a report from data it gathers.

  1. Specify your business needs and objects

Different companies may follow a diverse approach for different business needs. For example, the plan for staff augmentation services is not similar to the employee retention one. Therefore, this is the most pivotal step as it oversees how your CRM system works and how your business can benefit from it.

  1. Make a list of important features for your custom CRM

Once you have specified your business needs and objectives, you have to plainly define the types of CRM systems which are best tailored for the company based on the objects and approach recognized. You should comprehend 3 types of CRM to choose the features appropriately.

  • Operational

If you want to improve output in your business and reduce expenses, operational CRM systems will help you rationalize your workflow including sales, customer service and marketing.

  • Analytical

Analytical CRM systems let you gather data on your customer interactions in order to augment their gratification and loyalty. Since your clients are not aware of being seized and examined, you will be provided with the most reliable data. Those collected data can help you make predictions about customer drifts or the existing market situation.

  • Collaborative

True to its name, collaborative CRM systems are created to reinforce engagement and hasten customer interaction via channels of communications like phone, email, web etc. in order to augment customer retention.

  1. Decide how to develop your CRM system

These three methods can help you decide how to develop your CRM system.

  • Outsourced solutions

They are perfect solutions as the providers can bring you a modified product that can totally satisfy your requirements. However, this will cost you a fortune.

  • Off-the-peg solutions

This is the most economical option at the early stage of your business. All you need to do is buy a CRM software with current packages and use it.

  • In-house solutions

If your business has exclusive requirements which can’t be met through any CRM systems, this is the ultimate option for you.

  1. Educate the end-users on the functionality of your CRM system

Only a handful of people can comprehend and have full skills in using the CRM system. Therefore, you ought to educate them before they’re ready to use in order to ensure steadiness and synchronization.

  1. Review CRM efficacy

Evaluate frequently to know whether the objects set before execution have been satisfied or not. If not, you ought to make some changes to the system.

Benefits of Custom CRM Development

The question that comes to one’s mind is why you ought to build CRM from the word go when there are so many turnkey solutions on hand.

Here is the detailed answer to this critical question.

  1. Perfect Fit to Your Needs

Have you ever tried to find a pair of glasses for yourself in someone else’s closet? It’s not only hard, but almost incredible to find the ones which would fit all your parameters. The same is the case with CRM. They all appear to be reasonable, but what’s the assurance a selected CRM will have the essential functionality when the company scales up?

Innovative CRM developers often struggle to pack their software with all sorts of features trying to encompass the bigger market.

A CRM system should contain only the features required by you and your team. Else, you end up paying too much for a ready-made platform, waste years educating your staff to work with it while losing significant information in this heap of features and functional divisions.

Evidently, the custom solution is a perfect match, since it’s created precisely for your company and can be scaled whenever you need.

  1. Business Processes Improvements

Creating a CRM from the beginning can do much more for your company than the turnkey solutions. It is particularly seen when you want to integrate the platform throughout different departments.

Typically, all unique CRM system features are explicitly designed for only one department. In the event that you make your own CRM software from the word go, you can choose what department and processes you want to include and systematize.

If your business already employs some software to streamline business processes, it’ll be hard to combine them with a turnkey platform.

In contrast, it is quite easy in the case with a custom platform, where you get a smooth data transmission from one department to another, fast processing and distribution. This not only helps you save plenty of time but also improve inter divisional communication in your company.

  1. Scalability

Customer Relationship Management can work as a separate piece of software or can become a fundamental part of your enterprise software.

You can use CRM as a foundation to build additional applications for different divisions with a single database. If you choose to make such a trick with the turnkey solution, you’ll need to firstly find a vendor which provides an API for developers.

Ways to Choose a Highly Effective Travel Management Software

By Guest Contributor on September 23, 2019

Making corporate travel savings may seem like a challenge particularly if you have bunches of workers traveling to various areas at various times. While there are approaches to minimize your costs without settling on traveler security or services. Technology presently saturates each part of the travel industry, similarly as it does each other piece of our lives. So it does not shock anyone that software explicitly designed to streamline and improve corporate travel management is presently likewise pervasive.

The wide accessibility of the internet has given another shape to each industry. Because of increased technological advancement, the travel industry is honored with travel script and advanced business solutions concentrated on expanded benefits and consumer satisfaction.

Ways to choose highly effective travel management software

Travel cost software mechanizes the procedures that you already have. It should streamline data input and review, decline manual labor, and give full permeability and transparency of the worker cost trail. Over that, an effective TEM solution will make cost-sparing opportunities increasingly evident and will naturally control cost tracking.

  • Excel-paper based reporting

Manual tracking tools are straightforward and well-known. But at the same time they’re very error-prone. For organizations that are simply beginning to manage travel, Excel spreadsheets may work fine, however at some point or another, as you develop and your employee begins to travel more consistently, you need to embrace a superior way to deal with delegate routine activities to technology and permit managers to invest their time more adequately. Individuals store their receipts in wallets and envelopes, and albeit a large portion of them take cost tracking responsibly, they essentially don’t think enough about existing solutions or their organization’s approach to try something different.

  • Enterprise resource planning applications

ERP software enables associations to deal with the majority of their business forms, including bookkeeping. These solutions are not nonexclusive spreadsheets, yet advanced tools enabling organizations to automate financial operations and guidelines. They can and do work for travel management, help with reporting, reimbursement, and budgeting, however, their customization opportunities are constrained. If your customers start traveling more regularly, you’ll soon notice the requirement for more travel-related capacities and appointed staff to deal with them.

This likewise doesn’t lessen a significant part of the manual labor that employees and agents need to do to gather paper receipts and add data to the system, and they additionally don’t allow for tracking costs continuously. Devices from Microsoft Dynamics, Oracle, and other resource planning software are not wired for T&E and make superfluous complexities for agents and travelers alike.

  • Mobile-first/cloud solutions

At this stage, traveling employees are empowered with explicit mobile applications enabling them to catch receipt information with their smartphone camera, keep everything in one spot, and consequently sync the information with an organization’s cost record for the best straightforwardness. A large portion of the current corporate travel script software falls under this classification.

Solutions like Deem, Coupa Expense, or Rydoo Expense (prior Xpenditure) enable travelers to get receipt information through a photograph, track mileage if they’re utilizing a vehicle, and incorporate corporate credit cards.

  • Platform ecosystem

A superior created approach would utilize tools that give more opportunity for employees to manage various parts of travel by themselves. The present travelers are progressively alright with settling on their own travel decisions. The downside is that more often than not their decisions don’t follow an organization’s approaches. Besides, in this way, they don’t utilize favored provider rates to get discounts for flights and hotel rooms.

A widely inclusive environment like the ones provided by TravelPerk, Concur, or NexTravel enables representatives to appreciate self-rule without sacrificing transparency.

  • Predictiveprocesses using advanced analytics

The last phase of TEM development suggests profiting by your organization’s involvement and anticipating costs before they even occur. Data-driven management, machine learning, and smart reporting abilities help you settle on more astute choices, see bottlenecks more obviously, and invest less time examining spreadsheets of information.

The solutions empowering AI, chatbots, or big data are still constrained. One of such models is Fyle. It gets receipts from email, creates statistics and trends dependent on your spending, and notification policy infringement. Wipro Holmes is another tool that perceives patterns in information to hail suspicious cases, diminishing as long as 15 days time typically spent on case processing. Agree is investigating AI for different projects also. There’s still an opportunity to get better yet the eventual fate of corporate cost announcing is with AI.

Integrate with highly effective travel management software

  1. Define the problem that you need to solve

  • Confusing policies– To exclude confusion, prevent potential extortion, and save time you need exact and precisely written approaches with solutions to most basic inquiries.
  • Unstructured and non-transparent data– You should know the average sum of money that an employee spends on transportation and food in various areas. You should track and be prepared for unexpected buys.
  • Lack of automation– Paper receipts, severely organized Microsoft Excel spreadsheets, manual data input – all debilitate the travel management procedure.
  • Late reimbursement– If your organization takes a long time reimbursing worker costs, it might significantly influence trust and cause them to stay away from corporate travel altogether.
  1. Identify your technology needs

At this point, figure out what your prerequisites are, and the kind of solution that will accommodate your ideal necessities best and what those prerequisites are.

  1. Think of your budget opportunities

The value you pay for integration, customization, setup, support and the product itself depends intensely on the type of solution you’re prepared to invest into. We can recognize three potential solutions:

  • On-premise
  • Software-as-a-Service (SaaS)
  • custom implementation
  1. Collect employee feedback

Ask your representatives legitimately how they currently monitor costs and what they’d like to see improved. Travel agents will disclose to you what slows the endorsement and reimbursement procedure down the most and what can help to avoid these bottlenecks.

  1. Assess your present cloud infrastructure

Ordinarily, the greatest worry about utilizing new cloud systems is the way to coordinate them with internal procedures and other cloud services. So, first, evaluate what associations you can make and how to open a recently integrated software is to more linkage later on.

  1. Prepare for legacy data storing

Relocating your old Excel spreadsheets to another T&E system will take impressive labor and time, particularly regarding the measure of adjustment and preparation you’ll need to make. Nonetheless, you should still store legacy data precisely.

  1. Get ready for remote technical implementation

When looking for a software provider, ensure they have an expert way to remote project management, thorough rules, and FAQs that will enable you to manage technical issues by yourself.

About The Author

Code Wilson is a Marketing Manager at AIS Technolabs which is Web design and Development Company, helping global businesses to grow by Travel Script Services. I would love to share thoughts on Social Media Marketing Services and Game Design Development etc.

Top 6 steps to extensive Titanium App Build Automation

By Guest Contributor on September 23, 2019

I have started my career in building Titanium app from three years. Inside Titanium mobile development projects at Hopinfirst, we, for the most part, create modules for bringing or potentially upgrading existing native SDKs to Titanium. Furthermore, to make that much more straightforward, Appcelerator presented Hyperloop. Hyperloop enables you to get to native code straightforwardly, dispensing with an extra intermediate module layer. You’re sponsored well for creating mobile apps with Titanium. 

But enough discussing the development part. There are some other significant parts inside the mobile application lifecycle, for example, testing and launching, we should discuss 

Testing and launching aren’t tedious or complicated. 

Test and app launching steps are not critical, but they can be tedious just as complicated. Testing and launching don’t need to be like this. This report will give an abnormal state review of an advanced mobile application build automation process models that enable one to increase efficiency and prepare various tested builds created from broke down and validated codebases 

Mobile build automation, an abnormal state diagram 

Usually, an abnormal state perspective on a build automation process with Titanium apps can go this way (given information given by ACA Mobile): 

Prepare codebase (Jenkins) 

Unit testing (TiUnit) 

Examining codebase (sonarqube) 

UI testing (AWS) 

Archiving and sharing artifacts (Sonatype Nexus) 

Notifying individuals 

1.Setting up the codebase 

Our journey starts directly after the build procedure is triggered, ordinarily consequently by a clock (two times every day) or physically by a designer. Our automation server (Jenkins) guides the entire procedure by setting off a Maven build. Contingent upon the configuration, the correct condition properties are infused inside the Titanium codebase (for example backend URL, application variant, and investigation ID in our config.json). This all occurs inside our Mac Mini (OS X) we designed as our Jenkins CI Slave. We picked a Mac Mini for a few reasons, but for the most part, because it offers the required mobile tools (particularly Xcode for iOS apps) for building apps. 

2.Unit testing with TiUnit 

When those factors are set up, unit tests are triggered and run consequently. We depend on TiUnit (which we created) for composing our unit tests. TiUnit, given Jasmine, enables us to compose and run tests madly quick without having to rely upon the Titanium runtime. You can discover more about TiUnit on our GitHub. After those tests, a code coverage report is produced. We’re utilizing Istanbul as our code coverage tool. 

3.  Dissecting the codebase quality

 Alongside the code coverage reports, a SonarQube code quality check is performed. SonarQube is a platform for persistent investigation of code quality to perform programmed surveys with a static examination of code to detect bugs, code scents, and security vulnerabilities.

4. UI testing on real devices 

When those tests succeed, and reports are created, at that point the build (slam) scripts trigger the Titanium CLI to build the application (both Android and iOS). Directly after the builds are available, they’re pushed to simulators and physical devices for UI testing. Since there are impediments on simulators/emulators (for example no iOS camera on a simulator), we incorporated with Amazon Device Farm to test our apps on real devices. With this Amazon joining, we can run UI tests and validate the behavior of our apps on intriguing/old Android devices, which is now and again challenging to accomplish with emulators. Additionally, purchasing every one of those Android devices wouldn’t be a sound alternative in any case. 

5. Archiving and sharing the artifacts 

When we get our test results from Amazon alongside gadget logs and video/pictures, Jenkins triggers our build scripts again to start the (test) dispatch. Given the configuration, development, specially appointed or discharge/production builds are created and marked. After the marking, the builds (.ipa/.apk) documents are pushed to our interior Nexus Repository Manager for archiving. 

If wanted, those builds can be likewise consequently distributed to our welcome based beta distribution tool for giving apps to clients to beta testing. 

6. Sending notifications

If all goes well (or seriously), our development group is notified by email and additionally by an Atlassian Hipchat notification concerning the build status, which can likewise be forwarded to our smartwatches.

Author Bio:-

Merry Waren is a Marketing Manager at AIS Technolabs which is Web design and Development Company, helping global businesses to grow by Node Js Development Services. I would love to share thoughts on Titanium mobile development and Game Design Development etc.

How continuous integration reduces integration risks in software development

By Guest Contributor on September 5, 2019

Continuous integration is a coding philosophy encapsulated into a set of practices whereby development teams implement small changes and check in code to version control repositories frequently, to ensure error-free development. The development team integrates code into a shared repository on a consistent basis, even multiple times a day, after setting up an automated build upfront, to detect any problems in the code.  Development teams working under conventional models defer integration until the last, invariably magnifying the number and severity of the inevitable merge conflicts.

Continuous integration (CI) is now mainstream, thanks to the host of benefits on offer. Identifying issues as and when it occurs, and mitigating it on a timely basis reduces risks, improves code quality, and speed up project execution. It is easier to identify and resolve glitches, quality, and other issues on smaller code differentials rather than over code developed over an extended time. In addition, developers spend less time backtracking and more time building new features.

Here are the specifics on how continuous integration reduces integration risks in software development.

Create a Version Control Repository

One of the first tasks in the Continuous Integration approach is creating a version control repository and placing all code and database artifacts in it. A unified master database capable of updating changes in real-time is another essential requirement.

The code working perfectly fine in some systems, but not in other systems is commonplace. The problem compounds in Continuous Integration, where all iterations pose such a risk. The solution is to eliminate tight coupling between the IDE and the build processes. Use a separate, exclusive machine to integrate the software, and add everything required to build the software to this version control repository.

Another common issue faced by developers is the inability to synchronize with the database, or recreating the database quickly during development. This is mainly owing to poor collaboration between the database development team and the development team.

Deep collaboration is the backbone on which the continuous integration approach sustains, and as such, tight integration of Dev, Ops, QA, and the wider IT team is an essential prerequisite for Continuous Integration. Development teams need to collaborate effectively on technologies and develop a consensus on the approach.

Placing all database artifacts, including scripts, procedures, and other assets, in the unified master database of the version control repository ensures the development and testing teams have access to everything required to develop database creation and data manipulation scripts and recreate database schema, stored procedures, and triggers.

Create a Continuous Integration Server

Side-by-side with the version control repository creates a Continuous Integration server, to keep track of changes in the version control repository and to run the project build script on changes to the repository. Provision the Continuous Integration server with adequate capacity to run the build through various tests, perform inspections, and deploy the software in the development and test environments.

Rebuild the database and data from the build script by dropping and recreating the database and tables. Next, apply the stored procedures and triggers, and finally, insert the test data.

Build a Test Suite

Continuous integration requires continuous testing, in the form of a set of automated regression, performance, and other tests, as a core process. In fact, the effectiveness of CI depends on the stability of this testing suite.

Build a proper testing suite and write test scripts upfront. Configure the continuous integration server to run regression testing automatically whenever there is any major change to the software code. Regression tests are however just the start. Effective CI requires automation of performance testing, API testing, static code analysis, security testing, and other testing forms, and triggering these tests as well, through command line or web service. Make sure all the deployed tests return success or fail status codes.

Ensure the test cases are complete and test all code paths. The test cases not covering the entire functionality of the code renders the process meaningless. Also, make sure the tests are not just repeatable, but actually performed continuously in virtualized systems, replicating unavailable testing environments.

A unified testing suite, however, is not a universal solution. In some cases, the developers would have to create custom database-specific tests. Multiple developers make changes to the source code always raises the possibility of a defect manifesting itself only much later. As such, even though checking in code takes place frequently, implementation of features and fixes take place on both short and long periods.

Adopt the Right Version Control Strategies

Development teams practicing continuous integration use different techniques to control the features and code ready for production.

Version-control branching is one of the common techniques. Here, the development team selects any branching strategy such as Gitflow, to define protocols on how to merge new code into standard branches. The approach entails creating additional feature branches for features taking longer development cycles. On completion of the feature, developers merge the changes from feature branches into the primary development branch.

Feature flags, another popular technique, entail wrapping features under development with feature flags in the code deployed with the master branch to production, effectively turning off the code until ready.

One best practice is to use cloud environments and containers such as Docker and Kubernetes. Containers allow the development team to pack and ship applications in standard, portable ways and also scale up or tear down environments with variable workloads. DevOps teams may use automated database integration, local database sandbox, and version control repository to share database assets.

Continuous Integration offers the best opportunity to develop quality code from the ground up, in compliance with the architectural standards tailored to the specific requirements of the enterprise. However, integrating several iterative builds invariably cause quality issues and defects. DevOps teams need to assess the integration project for potential defects on a continuous basis and adopt a proactive approach to tackle any underlying issue as early as possible.

Author Bio:

Girish R, Programmer for 17 yrs, Blogger at Techathlon.com, LifeHacker, DIYer. He loves to write about technology, Open source & gadgets. He currently leads the mobile solutions team at Fingent.

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